Shipping policy

Whisper Pleasures Shipping Policy

Effective Date: 10/09/2024

Welcome to Whisper Pleasures! We’re delighted to have you with us. To ensure a smooth and enjoyable shopping experience, please review our shipping policy below.

1. Shipping Areas

Whisper Pleasures proudly ships across all of Australia. Whether you're in bustling cities or charming rural areas, we've got you covered.

2. Processing Time

  • Order Processing: All orders are processed within 1-2 business days. Orders placed on weekends or public holidays will be processed the next business day.
  • Order Confirmation: You will receive an order confirmation email once your order is placed. A shipping confirmation email with a tracking number will be sent once your order has been dispatched.

3. Shipping Methods and Delivery Times

We offer the following shipping options:

  • Standard Shipping: Delivery typically within 3-7 business days.

Please note that delivery times are estimates and can vary based on your location and any unforeseen circumstances.

4. Shipping Costs

  • Free within Australia

5. Delivery Information

  • Address Accuracy: Please ensure your shipping address is accurate and complete. Whisper Pleasures is not responsible for delays or misdelivery due to incorrect addresses.
  • Signature Required: For security purposes, all deliveries require a signature upon receipt. If you’re not available to sign, the courier will leave a notice for re-delivery or collection.

6. Shipping Delays

While we strive to ensure timely deliveries, occasional delays may occur due to factors beyond our control, such as adverse weather conditions, high demand periods, or courier issues. We appreciate your patience and understanding in such cases.

7. Order Tracking

Once your order has been dispatched, you’ll receive a tracking number via email. You can track your order status through the courier’s website or contact our customer service team for assistance.

8. Missing or Lost Orders

If your order does not arrive within the expected delivery time, please contact us at whisperplesures@gmail.com

We will work with the courier to locate your package and resolve any issues as quickly as possible.

9. Returns and Exchanges

For information on returns and exchanges, please refer to our Returns Policy on our website.

10. Contact Us

For any questions or concerns about your order, please reach out to our customer service team:

  • Email: whisperpleasures@gmail.com

Thank you for choosing Whisper Pleasures. We look forward to serving you!